// get started
Tell us about
your app.
// we respond within one business day
// no payment taken yet

You're on your way.

We've received your information and will be in touch within one business day to confirm your plan, send the NDA, and arrange your Blueprint Session.

// what happens next
  1. Check your inbox — a confirmation email is on its way
  2. We'll review your app details and reach out to confirm your plan
  3. We'll send your NDA link for e-signature
  4. Once signed, your developer is matched and Blueprint Session is booked

Questions in the meantime? hello@stack-support.com

Home Pick Your Plan How Jobs Work Terms of Service Privacy Policy Onboarding Guide → Developer Guide

// vetted · onshore · reliable

AI got you started.
Humans help you grow.

You shipped with Lovable, Bolt, Cursor, or Replit. Now you need a real developer to maintain it, fix it, and help it grow. That's exactly what we do — vetted, onshore, accountable.

100%
US-Based Devs
$299
Starts At / Month
NDA+
Protected Always
support-request.ts
// AI got you started. we help you grow.
const request = {
  platform: "Lovable",
  issue: "auth broken",
  size: "S",
  tier: "priority",
};
stacksupport.match(request);
dev assigned · same day

// how it works

From broken to fixed,
without the drama.

No RFPs. No offshore handoffs. A clear process designed for founders who build with AI.

01

Connect your codebase

Add your developer as a GitHub collaborator. We walk you through it for Lovable, Bolt, Replit, Cursor — whatever you used. No technical knowledge required.

02

Blueprint session

Your developer reviews your app and delivers a plain-English App Blueprint — covering stack, issues, risks, and priorities. Your north star for all future work.

03

Book time, ship things

Use your subscription hours to fix bugs, add features, handle integrations. Work is sized upfront — you always know what you're getting before a session starts.

Read the full client guide →

// what to expect

From signup to your
first job — in 5 steps.

1
You
Get Started
Submit the form — tell us your app and plan.
// day 1
2
You
Sign & Pay
NDA e-signature + Stripe payment. One email, two links.
// within 1 day
3
We
Match & Invite
Slack channel created. Developer introduced. Calendly sent.
// within 1 day
4
Together
Blueprint Session
2-hr codebase review. App Blueprint delivered.
// within 1 week
5
Live
First Job
Approve the size. Work begins. You're growing.
// ongoing
1
Get Started
// you
Fill in the Get Started form with your app details and chosen plan.
// we
Review your details and prepare your sign-and-pay email.
// day 1
2
Sign & Pay
// you
Sign the NDA and complete payment via Stripe. One email, two links, under 5 minutes.
// we
Confirm receipt and prepare your Slack channel and developer match.
// within 1 business day
3
Match & Invite
// you
Join your private Slack channel and meet your developer.
// we
Create your channel, introduce your dev, send Calendly link for Blueprint Session.
// within 1 business day of step 2
4
Blueprint Session
// you
Connect GitHub, book your session, show up and walk your dev through the app.
// we
Developer reviews repo beforehand, runs the session, delivers your App Blueprint.
// within 1 week
5
First Job — you're live
// you
Book your first job, approve the size, watch it get done.
// we
Work begins. Session summary within 2 hrs. Your app is growing.
// ongoing

// how jobs work

You always know what
you're paying for.

Every piece of work is sized before it starts. No surprise hour bills. Your developer proposes a size, you approve it, work begins.

S
1 session · 4 hrs

Quick Fix

Single bug, small UI change, one integration point.

M
2 sessions · 8 hrs

New Feature

Discrete feature, auth overhaul, API integration with testing.

L
3–4 sessions · 12–16 hrs

Big Change

Multi-part feature, database restructure, platform migration.

XL
Scoped separately

Major Project

Anything that needs a scoping session first. Always free.

How how jobs work works →

// plans

Your developer, your terms.
Every plan includes the Blueprint.

Every plan starts with an App Blueprint — a plain-English health check of your codebase. It's included at signup on every tier and would cost $299 on its own. Think of your first month as free.

Starter
App Care
$299
/ month
  • App Blueprint at signup (worth $299)
  • 1 S-size job included per month
  • Access to vetted developer pool
  • 48-hour response, async-first
  • Session summary after every job
  • Account manager contact
  • NDA protection standard
// additional jobs
S job · $299
M job · $599
L job · $1,199
XL · quoted
Fractional Dev
Fractional Dev
$1,499
/ month
  • Everything in App Growth
  • 4 S-jobs or 2 M-jobs included/month
  • Named, dedicated developer
  • Direct Slack access
  • Rollover of 1 unused job/month
  • Quarterly roadmap planning (1hr)
// additional jobs
S job · $249
M job · $499
L job · $999
XL · quoted
// vs. a fractional CTO

Fractional CTOs cost $3,000–$15,000/month and focus on strategy. Our Fractional Dev plan gives you a named developer who actually builds and fixes things — for half the entry price of a fractional CTO.

$1,499/mo

// XL jobs always quoted · no payment taken until plan confirmed · cancel anytime

// why us

Not a marketplace.
A standard.

The freelance platforms give you a thousand developers and no guarantees. We give you fewer developers and real accountability — vetted, onshore, and bound by NDA before they see a line of your code.

Skills-Assessed

Every developer completes a structured technical evaluation covering the AI platforms our clients use most.

NDA-Protected by Default

Your code is confidential. Developers sign before access is granted — every time, no exceptions.

US-Based, Always

Every developer is onshore. No timezone surprises. Accountability that comes with shared legal jurisdiction.

Work Sized Upfront

You approve scope before any work begins. No surprise invoices, no runaway sessions.

AI got you started.
Humans help you grow.

// for clients

Client Onboarding Guide

Everything you need to get your app supported — from connecting your codebase to running your first session. Follow the steps in order.

Step 1 of 5
1.1

Sign the NDA & complete payment

We'll send you one email with two links: your NDA for e-signature, and a Stripe payment link for your chosen plan. Both need to be completed before your developer is matched and your Slack channel is created.

  • Sign the NDA — e-signature, takes under 2 minutes
  • Complete payment via the Stripe link in the same email — sets up your recurring subscription
  • Once both are done, we create your Slack channel and send your Calendly link within one business day

Client Non-Disclosure Agreement

Review the NDA now, then complete the signing process when your link arrives by email. Signing takes under two minutes.

Review & Initiate Signing // secure e-signature · sent to your email at signup
1.2

Prepare your repository

Your app lives in a code repository. Most AI platforms can sync to GitHub. Here's how to do it for each:

PlatformHow to export to GitHub
LovableSettings → Connect to GitHub → Create new repo
BoltProject menu → Export → Push to GitHub
ReplitVersion Control tab → Connect to GitHub repository
CursorAlready local — push to GitHub via Git normally
Bubble / WebflowNo repo needed — your account manager will arrange a screen-share setup
OtherContact your account manager — we'll walk you through it
1.3

Add your developer as a collaborator

  1. Go to your repository on github.com
  2. Click Settings → Collaborators → Add people
  3. Enter the GitHub username provided in your welcome email
  4. Set permission to Read — your developer will request Write access when ready to make changes
  5. Click Add collaborator — they receive an invitation automatically

Never share your GitHub password or access tokens. Collaborator access is all that is needed and is the correct, safe way to grant access.

💡

Need help? We offer a free 20-minute concierge setup call — your developer joins a video call and handles the access setup with you on screen. Just ask your account manager.

1.4

Remove sensitive information

AI-generated apps sometimes include hardcoded API keys or passwords. Before granting access, remove:

  • API keys — Stripe, OpenAI, SendGrid, Twilio, etc.
  • Database connection strings with passwords
  • Any .env files committed to the repository
  • Hardcoded passwords or secret tokens in any file
💡

Not sure how to check? Your developer can help you find and move these to environment variables safely during the Blueprint Session. Don't let it block you from getting started — just flag it.

// get started

// choose your plan

Start your Stack-Support
subscription.

Tell us about your app and we'll confirm your plan, send your NDA, and match you with a developer — all within one business day.

// pick your plan

Starter
App Care
$299
/ month
  • App Blueprint at signup — plain-English health check
  • 1 S-size job included per month
  • Access to vetted developer pool
  • 48-hour response, async-first
  • Session summary after every job
  • NDA protection standard
Additional jobs at subscriber rates:
S job $299 · M job $599 · L job $1,199
Fractional Dev
Fractional Dev
$1,499
/ month
  • Everything in App Growth
  • 4 S-jobs or 2 M-jobs included per month
  • Named, dedicated developer
  • Direct Slack access
  • Rollover of 1 unused job/month
  • Quarterly roadmap planning session
Additional jobs at subscriber rates:
S job $249 · M job $499 · L job $999

// XL jobs quoted individually · all plans include App Blueprint at signup · no payment taken until plan confirmed

Not sure which plan fits? Start a conversation.

// tap any step to explore

// your journey

From signup to first job
in 5 clear steps.

Tap any step to see exactly what you do — and what we do — at that stage.

// step 1 of 5 · day 1
Get Started
// you do this
Fill in the Get Started form — your app name, which platform you used, and which plan interests you. Takes about 2 minutes. No payment yet.
// we do this
Review your details within one business day and send you a single email with two links: your NDA for e-signature, and your Stripe payment link.
Step 2 of 5

What is the Blueprint Session?

Your first session is 2 hours of structured review — included with all plans — where your developer gets fully oriented to your app and delivers a written document you'll reference for the entire engagement.

Duration

2 Hours

Included with all plans. Scheduled after NDA is signed and GitHub access is granted.

Format

Video + Async

Live walkthrough of your app, followed by async codebase review and written Blueprint delivery.

What you get

App Blueprint

A plain-English document covering your stack, issues, risks, and priorities — yours to keep forever.

What it replaces

A Project Manager

The Blueprint is the brief. It replaces the onboarding a PM or tech lead would normally handle.

Before your Blueprint Session

Have these ready when you join the call:

  • A short description of what your app does and who uses it
  • Your top 3–5 broken or frustrating things right now
  • Any upcoming features or changes needed in the next 30–60 days
  • Names of any third-party services your app uses — Stripe, OpenAI, SendGrid, etc.

What your Blueprint covers

App Summary

What it does, who it serves, your goals — in plain English.

Tech Stack

Every platform, framework, database, and API your app depends on.

Current Issues

Bugs, broken flows, and instabilities found during review.

Risk Areas

Things that will cause problems as your app grows or scales.

Upcoming Needs

Features and changes you flagged as priorities in the next 30–60 days.

Access Map

All integrations, credentials (names only), and external services in use.

The Blueprint belongs to you. If you ever change developers or upgrade your plan, it travels with you. No starting from scratch.

Step 3 of 5

How to book time

Pool Access

4-hour blocks

Book 48 hours in advance. Async-first — describe what you need, your developer gets to it.

Priority Access

2-hour blocks

Same-day booking available. Faster matching, faster response.

Named Retainer

Flexible

Book directly with your dedicated developer via Slack. No re-briefing needed.

App Checkup

One-time · $249

Single session + written health summary. No subscription. Great first step.

What to include when booking

  1. A brief description of what you need done — rough is fine
  2. Relevant links — a screenshot, a Loom video, a GitHub issue
  3. Priority level — is this blocking you, or a nice-to-have?
  4. Any constraints — tech you want used, things you don't want changed
💡

Loom videos are gold. A 2-minute recording showing the problem is worth more than a paragraph of description. Your developer will understand immediately.

After each session

Within 2 hours of session end, you receive:

  • A plain-English summary of what was done and what was tested
  • Any items not completed and why
  • Follow-up decisions or approvals needed from you
  • An updated App Blueprint if anything material changed
Step 4 of 5

How work is sized

Every piece of work gets a size before it starts. Your developer proposes the size, explains what's in and out of scope, and you approve it. Only then does work begin.

S — 1 session · 4 hrs

Single bug fix, small UI change, one integration point. Starts on booking confirmation.

M — 2 sessions · 8 hrs

Discrete feature, auth overhaul, API integration. Requires your written approval before starting.

L — 3–4 sessions · 12–16 hrs

Multi-part feature, database restructure, platform migration. Requires written approval.

XL — Scoped separately

Anything that needs deeper review first. Mini scoping session happens first — always free.

// the rule

Your developer cannot start M, L, or XL work without a sizing note you've acknowledged. The note covers what's in scope, what's out, and how many hours it should take. You approve it before any work begins. This replaces what a project manager would normally do.

If scope changes mid-session

  1. Developer pauses and contacts you — they don't keep going
  2. They explain what they found and propose a revised size
  3. You decide: approve the revised scope, or stop at the original
  4. If you approve, work continues. If not, you get a summary of what was done

No surprises. If your developer ever completes work beyond the approved scope without telling you first, contact your account manager. That's a process violation we want to know about.

Step 5 of 5

Pre-session checklist

Check off each item before your Blueprint Session. Click to mark complete.

NDA signedCompleted via the e-signature link sent to your email
App exported to GitHubFollowing the platform-specific steps in Part 1
Developer added as GitHub collaboratorRead access, using the username in your welcome email
Sensitive credentials removed from codebaseAPI keys, passwords, .env files — or flagged to your developer
Blueprint Session prep notes readyWhat your app does, top issues, upcoming priorities
Blueprint Session time confirmedVia Calendly link from your developer
Subscription active and billing confirmedStack-Support account set up at stack-support.com

Questions? Your account manager is here.

Email hello@stack-support.com

// for clients · required document

Client Non-Disclosure Agreement

This mutual NDA protects your codebase and business information. Required before your developer is granted access to your repository. Review it here — your signing link arrives by email after account setup.

// for developers · required document

Developer Non-Disclosure Agreement

Required before you are matched with any client. Review it here — your signing link was included in your acceptance email. Signing takes under two minutes.

// for developers

Developer Onboarding Guide

You've been accepted into the Stack-Support developer network. This covers everything you need before your first client engagement.

Section 1 of 5

This is not a marketplace

Stack-Support is a curated developer network with a quality standard and a structured process. You're here because you passed our assessment. Clients trust you before they meet you — don't underestimate that.

💡

Your job is not just to fix code. It is to be the trusted technical partner these founders never had. How you make them feel is as important as what you build.

// your journey into the network

1
Apply
Submit your application — name, GitHub, experience, platforms you know, and the key communication question. Takes 10 minutes.
// you do this · tab 6 →
2
30-minute video assessment
We schedule a call within 3 business days. Technical questions, a live GitHub walkthrough, and the key question: how would you explain this to a non-technical founder?
// within 3 business days
3
Accepted — Sign NDA + Contractor Agreement
Two documents, both via e-signature. The NDA protects client code. The Contractor Agreement sets your rate, payment terms, and scope. Submit payment details for Stripe payouts.
// 2 documents · under 10 minutes
4
Joined to Slack · first client match
Added to #dev-network. We match you to a client based on your platform strengths and their app's stack. You'll get a brief before the Blueprint Session.
// rolling · based on availability
5
First Blueprint Session · you're live
Run your first Blueprint Session, deliver the App Blueprint, and begin the ongoing relationship. Paid within 7 business days of the client's payment confirmation.
// ongoing · predictable income

Who your clients are

Non-technical or semi-technical founders who built real apps with AI tools. Smart people who moved fast. They are not developers. They may not know what a repo is. They are often anxious about their codebase because they don't fully understand it.

  • Communicate clearly, without jargon — always
  • Explain what you did and why, every session
  • Never make them feel stupid for not knowing something
  • Flag risks proactively — don't wait to be asked

What we guarantee clients — on your behalf

US-Based

You are onshore, reachable, operating under shared legal jurisdiction.

Skills-Assessed

Your abilities have been verified against the platforms clients actually use.

NDA-Protected

Client code is confidential. You have signed and are legally bound.

Session Summary

A written update delivered to the client within 2 hours of every session end.

Sign the Developer NDA

The NDA is required before you are matched with any client. Review the full text, then complete the signing process via the link sent with your acceptance email.

Developer Non-Disclosure Agreement

Review the NDA now. Your e-signature link was included in your acceptance email — signing takes under two minutes.

Review & Initiate Signing // secure e-signature · link sent with acceptance email
Section 2 of 5

The Blueprint Session

The most important thing you will do. It sets the tone for the entire relationship and gives the client something tangible immediately.

Phase 1 · 30 min

Orientation

Walk through the app as a user. Understand what it does, who uses it, what the founder cares about. Ask, don't assume.

Phase 2 · 60 min

Codebase Review

Systematically review structure, dependencies, integrations, and data flows. Note what works, what is fragile, what is broken.

Phase 3 · 30 min

Summary & Priorities

Walk the client through findings in plain English. Present the App Blueprint draft. Agree on first priorities together.

Deliverable

App Blueprint

Written and delivered within 24 hours. Plain English. Readable by a non-technical person.

Before the session

  • Confirm GitHub collaborator access — Read level minimum
  • Clone or review the repo before the session — don't show up cold
  • Note the platform used — each has common patterns and failure modes
  • Check for hardcoded credentials or exposed API keys immediately
🚨

If you find exposed credentials: Stop and notify the client immediately. Do not proceed with any other work until credentials are rotated. Never store, copy, or use a client's credentials for any purpose — this is a termination-level violation.

Section 3 of 5

Before every session

  • Re-read the App Blueprint and previous session notes
  • Review the GitHub commit history since your last session
  • Confirm scope with the client — what specifically are we doing today?
  • Set a realistic expectation for what will be done by session end

During the session

  • Work in a branch, not directly on main — always
  • Commit frequently with clear, plain-English commit messages — clients can see these
  • If scope expands, flag it immediately and get approval before proceeding
  • If you discover something unexpected, tell the client before acting on it

After every session — required within 2 hours

  1. Plain-English summary — what was done, tested, and not completed
  2. Follow-up items or decisions the client needs to make
  3. Updated App Blueprint if anything material changed

The session summary is not optional. Pool and Priority clients: post as a GitHub PR description + short email. Retainer clients: deliver via Slack.

Communication standards

  • Respond within your stated availability window — never go silent
  • If you cannot make a booked session, notify client and account manager at least 24 hours in advance
  • Never discuss pricing, plan changes, or billing with clients — direct to Stack-Support
  • If a client asks you to work outside the Stack-Support platform, decline and notify your account manager
Section 4 of 5

Your role in sizing work

Stack-Support has no project managers or scrum masters. You are the sizing authority. This is both a responsibility and a protection — clients can't silently expand scope, and you always have documented agreement before you start.

S — 1 session · 4 hrs

Single bug, small change. Start on booking confirmation — no approval note needed.

M — 2 sessions · 8 hrs

New feature, auth overhaul. Written sizing note required before starting.

L — 3–4 sessions · 12–16 hrs

Major feature or restructure. Written sizing note required before starting.

XL — Scoped separately

Can't estimate confidently — run a mini scoping session first. Always free to the client.

Writing a sizing note

For M, L, or XL work, send the client a short note before starting. Cover:

  1. What you're going to do — plain English, not technical
  2. What you're explicitly NOT doing in this scope
  3. Estimated hours and number of sessions
  4. Key assumptions you're making
  5. What you need from the client before you can start
// the rule

The client's "yes, go ahead" in response to a sizing note is your agreement. Save it. It's your record if there's ever a dispute. Three paragraphs is fine — clarity matters more than length.

Section 5 of 5

Pre-first-session checklist

Complete all of these before your first client session.

NDA signedVia the e-signature link in your acceptance email — keep your countersigned copy
GitHub username submitted to Stack-SupportSent to your account manager
Availability schedule sharedCalendly or equivalent, sent to account manager
Stack-Support Slack joined#dev-network channel
Blueprint Session format reviewed3-phase structure, timing, and App Blueprint deliverable
Session summary template confirmedGet the template from your account manager
Payment details submittedFor direct deposit payouts and tax documentation
First client match confirmedDetails sent by your account manager
Apply to the Network

// join the network

Apply as a Developer

We review every application personally. We're looking for developers who are technically strong and can communicate clearly with non-technical founders. US-based only.

// Stack-Support is US-only at this time
// GitHub repo, deployed app, or portfolio — whichever best shows your work
// we review within 3 business days
// you'll hear back either way

Application received.

We review every application personally and aim to respond within 3 business days. If you're a strong fit, we'll reach out to schedule a 30-minute video assessment.

Questions? hello@stack-support.com

// how jobs work

How Jobs Work

Every job is scoped and priced before work starts. No surprises, no runaway bills. Your developer proposes the size, you approve it, work begins.

// the model

T-shirt sizes. Fixed guardrails.
No surprises.

Every piece of work gets a size before it starts. Your developer proposes the size, explains what's in and out of scope, and you approve it. Only then does work begin.

S
1 session · 4 hrs

Quick Fix

Straightforward, well-defined problems. Starts on booking confirmation — no approval note needed.

M
2 sessions · 8 hrs

New Feature

Discrete, testable work. Written sizing note acknowledged by client before starting.

L
3–4 sessions · 12–16 hrs

Big Change

Multi-session work with dependencies. Written sizing note and explicit approval required.

XL
Scoped separately

Major Project

Needs deeper review before estimating. Scoping session happens first — always free.

// for clients

What this means for you.

Before work starts, you see the plan. During the session, there's no silent scope creep. After the session, you get a written summary. Ongoing, your Blueprint stays current.

Read the client guide →

You approve before work starts

For anything M or larger, your developer sends a short sizing note. You approve before any hours are spent.

No silent scope creep

If your developer discovers more than expected, they stop and tell you. You decide what happens next.

Written summary after every session

Plain English. What was done, what wasn't, what needs your input next.

Ready to get your app
properly supported?

See Plans →